Saturn: Crushing and Toxic...

[jsbowden]

Not just the planet, but the division with respect to GM apparently. I wasn't aware that Saturn had come to be viewed as toxic to GM. During the mid 90s, when GM was last facing financial collapse, Saturn was the only part of the company making money. Of course, back then Saturn was building small, quirky, efficient, and reliable cars that people wanted to buy, and had an emphasis on customer service that was only outdone by companies that sold cars for five times the price. Seems to me that maybe there's a lesson to be learned in there, but I don't expect the over educated idiots that are the modern corporate execs at most companies in the US today to notice, much less, learn it.

Comments

[culfinriel.livejournal.com]

I missed this, as well. I take it they no longer make those cars and provide that service?

[jsbowden.livejournal.com]

I don't know, I don't drive one anymore. My wife takes her VUE in for service, so she'd better know about the current state, but here in NoVA, the service was nowhere near as good as Saturn of Va. Beach provided.